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Tag: chatbot empathy

Why a chatbot might seem more empathetic than a human physician

An April 28 article in JAMA Internal Medicine, “Comparing Physician and Artificial Intelligence Chatbot Responses to Patient Questions Posted to a Public Social Media Forum,” generated a great deal of discussion — much of it horrified. In particular, people are focusing on the study’s conclusions: that “chatbot responses were longer than physician responses, and the study’s…

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Healthcare tech in popular culture and the ChatGPT era

Well before the advent of chat GPT, popular culture has explored how technology might affect health care, often with a dystopian bent. Take, for example, the 2013 sci-fi movie Elysium, set in 2154 (spoilers ahead). Matt Damon’s character, Max, is exposed to a lethal dose of radiation when his factory supervisor threatens to fire him if…

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